Verify data isolation
Confirm every role and tenant can only read and change what it should — across Supabase tables, functions and storage.
$399–$499
Pilot review · scope confirmed first
Explore the RLS Review
Lovable Production Incident Diagnosis
Your Lovable app worked yesterday.
We get it working again.
A login, payment, data flow, email, deployment or domain that worked yesterday breaks today. We trace the failure across Lovable, Supabase, Stripe, auth, APIs, deployment and DNS until we find the piece that broke — then hand you the evidence, the affected component and a fixed or capped repair price before we touch production.
The $99 diagnosis is credited toward any repair you approve. No open-ended hourly billing, and no production changes without your written approval.
No incident right now?
A working app can still carry production risk.
It runs today. That doesn't tell you whether the wrong tenant can read a table, whether launch will hold under real users, or how much you'd lose if Lovable changed underneath you. Each assessment answers one of those — fixed scope, fixed price.
Prepare for production
Find the launch blockers — auth, payments, secrets, deployment, backups, rollback — before real users trip over them.
$749
Focused audit · starting at
Explore the Readiness Audit
Own your production stack
Map what depends on Lovable across code, runtime, data and operations, then plan a staged migration with acceptance criteria and rollback.
$499
Assessment · starting at
Explore the Independence Assessment
You built it with AI. Now it carries real users, data and revenue.
Lovable leans on a stack of moving parts — database, auth, payments, email, APIs, deployment, DNS. AI wired them together fast. It didn't leave anyone who owns them when one of them changes or quietly expires.
That's the gap we fill: fixed-scope diagnosis and assessment, decisions in plain language, and production changes only after you approve the scope and the price.
The symptom is simple.
The cause may be somewhere else.
Which starting point fits?
-
Something that worked is broken now
Sign-in, payments, data, email, deploy or a domain that used to work has stopped.
Start an Incident Diagnosis -
It works — but you need evidence
Tenant isolation is uncertain, launch is coming, or you're weighing a migration.
Choose an assessment -
Outside what this desk takes on
Full builds, open-ended feature work, visual redesign, penetration testing or a live breach.
A live breach needs a security-incident specialist — preserve evidence and don't send it through this form.
Never worked correctly in the first place? That can still be a Readiness Audit — it isn't an automatic no.
Failures we investigate and repair
Login and authentication
Users can't sign in, sessions expiring, OAuth issues.
Supabase and database issues
Permission errors, 403s, policy regressions, schema changes and failed migrations.
Proactive policy review? See the RLS ReviewStripe and payment failures
Checkout errors, webhooks failing, declined payments, subscriptions, invoices.
Deployment and blank screens
Build failures, runtime errors, environment mismatches.
Email and external APIs
Emails not sending, API rate limits, 3rd-party service outages.
Domains, DNS and SSL
Custom domains not working, SSL errors, DNS misconfigurations.
Secrets and environment config
Missing or invalid secrets, wrong environment variables, key rotation.
Broken integrations
Webhooks, connected services, CRMs and other external integrations.
How it works
Simple. Human. Effective.-
Open a secure incident intake
Tell us what worked before, what fails now, and what changed.
-
A human investigates
We establish the last-known-good state and trace the failure across the relevant systems.
-
You receive a diagnosis and decision
The evidence, our confidence, the affected component, the risk and a fixed or capped repair price.
-
We restore and verify
Only after approval: the smallest safe change, tested end to end, with a record of what changed.
Simple, upfront incident pricing
One incident,one price.
Incident Diagnosis
$99
One incident, one app and the directly connected systems needed to identify the affected component or blocker. Includes evidence, risk and a fixed or capped repair proposal.
Credited toward an approved repair.
Standard Restore
$249–$499
A contained, reversible and verifiable repair after diagnosis — configuration, credential, permission, deployment and bounded integration failures.
Diagnosis credit applies.
Complex Rescue
$750–$1,500+
Multi-service failures, custom code, data repair, migration impact or higher-risk production changes.
Written scope, cap, rollback plan and acceptance criteria before work begins.
These are pilot ranges, not automatic quotes. You approve the written scope and price before any repair work begins. Third-party platform and usage fees are not included.
A useful diagnosis — or your $99 back
For a qualified incident, once we have the access and information we need, you get at least one of: a verified or strongly supported root cause, a working limited repair that fits the diagnosis scope, or a concrete external blocker and next-step plan. If none of those land, we review a refund of the $99 under the Terms.
We ask for the least access that will work.
We use secure, least-privilege access and never make production changes without your explicit approval.
Read our access and security processSenior production judgment
The platform is new.
Production discipline is
not.
App Rescue Desk is led by its founder, a principal engineer with 30 years on production systems that weren't allowed to go down. AI can build fast. The harder part is knowing which error log is lying, what you must not touch, and when to roll back — then explaining that call to someone who doesn't read stack traces.
That's why the work runs as a desk. One named owner stays accountable for your engagement from first look to sign-off, and the work is written down and gets a second read — so what you depend on doesn't ride on one person's memory.
Alp Bozkurt
Founder & Principal Production Engineer
Frequently asked questions
More questions? Read the full FAQ →What does “previously working” actually mean?
The affected feature successfully completed its intended job before the incident. Last week people could sign in, the payments went through, and the emails arrived.
A feature that has never worked correctly is implementation or development work, not incident restoration - and it is not what this service is for. If you are unsure, complete the intake first. You are only sent to payment if the request matches the incident service.
What kinds of apps do you support?
The pilot is focused on Lovable applications and the services commonly connected to them, including Supabase, Stripe, GitHub, authentication providers, email services, APIs, deployment systems and custom domains.
How fast will someone look at my incident?
During published pilot support hours, paid incidents are reviewed by a human within 15 minutes.
An initial technical assessment is typically provided within 30–45 minutes after the necessary information and access are available. Actual repair time depends on the cause, application state and third-party services involved.
Do you guarantee a one-hour fix?
No. Some known configuration and integration failures can be repaired quickly, but a universal one-hour repair promise would be misleading.
What we do guarantee is a fast human review and a useful diagnosis for a qualified incident. Any repair estimate comes after the initial investigation, not before it.
How do pricing and approvals work?
You start with a $99 incident diagnosis. We explain the likely root cause, the affected component and the proposed repair, and you receive a fixed or capped repair price before additional work begins.
The $99 is credited in full toward any repair you approve - for example, if the agreed total repair price is $299, the remaining balance after diagnosis is $200. No production changes are made without your approval.
Will you need my passwords, or change production code straight away?
No to both. Never send passwords, API keys or access tokens by form, email or chat. Access is granted through a collaborator invitation, a role-based account, a scoped temporary credential or a supervised screen-sharing session.
We investigate first and explain the proposed action. Production is changed only after you approve the repair scope and price. Full detail is on the access and security page.
Do you offer ongoing maintenance or development?
No. App Rescue Desk is an incident restoration service, not a general development agency. New features, full application builds, redesigns and ongoing development are outside the scope of the pilot.