Pilot Incident Desk — Mon–Fri, 9 AM–6 PM ET — Paid incidents reviewed within 15 minutes

Emergency Support for Lovable Apps

Your Lovable app worked yesterday.
We get it working again.

When payments stop, logins break, or data disappears, you need more than guesses. App Rescue Desk traces failures across Lovable, Supabase, Stripe, authentication, APIs, deployment, and custom domains — and gets you back online.

The $99 diagnosis fee is credited in full toward any repair you approve.
No open-ended hourly billing.

Diagram of a Lovable app at the center, connected to Auth, Supabase, Stripe, Email, API services, deployment and domain — with warning callouts such as “Users cannot sign in” and “Stripe checkout failed”. Your Lovable App Auth (Users & Sessions) Users cannot sign in Supabase (Database) Database request returned 403 Email (Transactional) API Services (External APIs) Domain / DNS (Custom Domain) Deployment (Hosting) App works in preview but not in production S Stripe (Payments) Stripe checkout failed

For previously
working apps

Human technical
investigation

No production changes
without approval

Clear handoff
after repair

Built with AI. Running a real business. No technical owner.

Lovable apps depend on many moving parts — databases, authentication, payments, emails, APIs, deployment, and DNS. When one piece changes or expires, everything can break.

You don't need a developer. You need someone who can find the cause fast and fix it safely.

The symptom is simple.
The cause may be somewhere else.

Is this service for you?

let's be honest

A Good Fit

  • Your app worked before and now something broke
  • Errors in production (not in preview)
  • Logins, payments, data, emails, or APIs failing
  • You don't have time to debug it
  • You need a trusted expert on your side

Not an Incident

  • New feature or enhancement requests
  • No current issue or error
  • Need ongoing development or feature work
  • General Lovable how-to questions

Failures we investigate and repair

Login and authentication

Users can't sign in, sessions expiring, OAuth issues.

Supabase and database issues

Permission errors, 403s, RLS policies, schema changes, migrations.

Stripe and payment failures

Checkout errors, webhooks failing, declined payments, subscriptions, invoices.

Deployment and blank screens

Build failures, runtime errors, environment mismatches.

Email and external APIs

Emails not sending, API rate limits, 3rd-party service outages.

Domains, DNS and SSL

Custom domains not working, SSL errors, DNS misconfigurations.

Secrets and environment config

Missing or invalid secrets, wrong environment variables, key rotation.

Broken integrations

Webhooks, Zapier/Make flows, CRMs, analytics, other integrations.

How it works

Simple. Human. Effective.
  1. Open an incident

    Share what broke, what you've seen, and any error messages.

  2. A human investigates

    We trace the issue across your stack and identify the root cause.

  3. You receive a diagnosis and repair price

    Clear explanation + a fixed repair price. You approve before any changes.

  4. We restore and verify

    We implement the fix, test thoroughly, and confirm it's resolved.

Simple, upfront incident pricing

No subscriptions.
No surprises.

Incident Diagnosis

$99

We investigate and deliver a clear root cause + repair plan.

Credited in full toward any repair you approve.

Complex Rescue

$499–$749

Multi-part or high-complexity incidents across services.

Includes deeper investigation and multi-step repairs.

A useful diagnosis — or your $99 back

If we can't provide a clear diagnosis with a likely cause, you'll receive a full refund of your $99 diagnostic fee.

Careful access. Controlled changes.

We use secure, least-privilege access and never make production changes without your explicit approval.

Frequently asked questions

More questions? See full FAQ →
What kinds of apps do you support?

The pilot is focused on Lovable applications and the services commonly connected to them, including Supabase, Stripe, GitHub, authentication providers, email services, APIs, deployment systems and custom domains.

How fast will someone look at my incident?

During published pilot support hours, paid incidents are reviewed by a human within 15 minutes.

An initial technical assessment is typically provided within 30–45 minutes after the necessary information and access are available. Actual repair time depends on the cause, application state and third-party services involved.

What information should I include?

Describe what stopped working, what the user does, what should happen and what happens instead. Include the exact error message where possible, when the feature last worked correctly and what changed shortly before the problem began.

Do not send passwords, API keys, access tokens or private customer data through the form.

How do pricing and approvals work?

You start with a $99 incident diagnosis. We explain the likely root cause, the affected component and the proposed repair, and you receive a fixed or capped repair price before additional work begins.

The $99 is credited in full toward any repair you approve — for example, if the agreed total repair price is $299, the remaining balance after diagnosis is $200. No production changes are made without your approval.

Do you offer ongoing maintenance or development?

No. App Rescue Desk is an incident restoration service, not a general development agency. New features, full application builds, redesigns and ongoing development are outside the scope of the pilot.

Stop guessing which integration failed.

Open an incident and get expert help — fast.