Login and authentication
Users can't sign in, sessions expiring, OAuth issues.
Emergency Support for Lovable Apps
Your Lovable app worked yesterday.
We get it working again.
When payments stop, logins break, or data disappears, you need more than guesses. App Rescue Desk traces failures across Lovable, Supabase, Stripe, authentication, APIs, deployment, and custom domains — and gets you back online.
The $99 diagnosis fee is credited in full toward any repair you approve.
No open-ended hourly billing.
Built with AI. Running a real business. No technical owner.
Lovable apps depend on many moving parts — databases, authentication, payments, emails, APIs, deployment, and DNS. When one piece changes or expires, everything can break.
You don't need a developer. You need someone who can find the cause fast and fix it safely.
The symptom is simple.
The cause may be somewhere else.
Is this service for you?
let's be honestA Good Fit
- Your app worked before and now something broke
- Errors in production (not in preview)
- Logins, payments, data, emails, or APIs failing
- You don't have time to debug it
- You need a trusted expert on your side
Not an Incident
- New feature or enhancement requests
- No current issue or error
- Need ongoing development or feature work
- General Lovable how-to questions
Failures we investigate and repair
Supabase and database issues
Permission errors, 403s, RLS policies, schema changes, migrations.
Stripe and payment failures
Checkout errors, webhooks failing, declined payments, subscriptions, invoices.
Deployment and blank screens
Build failures, runtime errors, environment mismatches.
Email and external APIs
Emails not sending, API rate limits, 3rd-party service outages.
Domains, DNS and SSL
Custom domains not working, SSL errors, DNS misconfigurations.
Secrets and environment config
Missing or invalid secrets, wrong environment variables, key rotation.
Broken integrations
Webhooks, Zapier/Make flows, CRMs, analytics, other integrations.
How it works
Simple. Human. Effective.-
Open an incident
Share what broke, what you've seen, and any error messages.
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A human investigates
We trace the issue across your stack and identify the root cause.
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You receive a diagnosis and repair price
Clear explanation + a fixed repair price. You approve before any changes.
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We restore and verify
We implement the fix, test thoroughly, and confirm it's resolved.
Simple, upfront incident pricing
No subscriptions.No surprises.
Incident Diagnosis
$99
We investigate and deliver a clear root cause + repair plan.
Credited in full toward any repair you approve.
Standard Restore
$249–$349
Typical fixes for common incidents and misconfigurations.
Typically resolved within 1–2 business days.
Complex Rescue
$499–$749
Multi-part or high-complexity incidents across services.
Includes deeper investigation and multi-step repairs.
A useful diagnosis — or your $99 back
If we cannot provide a verified or strongly supported root cause, a working repair, or a concrete next-step plan identifying the blocker, we refund the diagnosis fee.
Careful access. Controlled changes.
We use secure, least-privilege access and never make production changes without your explicit approval.
Read our access and security processFrequently asked questions
More questions? Read the full FAQ →What does “previously working” actually mean?
The affected feature successfully completed its intended job before the incident. Users could sign in, payments completed, data loaded, emails were sent.
A feature that has never worked correctly is implementation or development work, not incident restoration — and it is not what this service is for. If you are unsure, complete the intake first. You are only sent to payment if the request matches the incident service.
What kinds of apps do you support?
The pilot is focused on Lovable applications and the services commonly connected to them, including Supabase, Stripe, GitHub, authentication providers, email services, APIs, deployment systems and custom domains.
How fast will someone look at my incident?
During published pilot support hours, paid incidents are reviewed by a human within 15 minutes.
An initial technical assessment is typically provided within 30–45 minutes after the necessary information and access are available. Actual repair time depends on the cause, application state and third-party services involved.
Do you guarantee a one-hour fix?
No. Some known configuration and integration failures can be repaired quickly, but a universal one-hour repair promise would be misleading.
What we do guarantee is a fast human review and a useful diagnosis for a qualified incident. Any repair estimate comes after the initial investigation, not before it.
How do pricing and approvals work?
You start with a $99 incident diagnosis. We explain the likely root cause, the affected component and the proposed repair, and you receive a fixed or capped repair price before additional work begins.
The $99 is credited in full toward any repair you approve — for example, if the agreed total repair price is $299, the remaining balance after diagnosis is $200. No production changes are made without your approval.
Will you need my passwords, or change production code straight away?
No to both. Never send passwords, API keys or access tokens by form, email or chat. Access is granted through a collaborator invitation, a role-based account, a scoped temporary credential or a supervised screen-sharing session.
We investigate first and explain the proposed action. Production is changed only after you approve the repair scope and price. Full detail is on the access and security page.
Do you offer ongoing maintenance or development?
No. App Rescue Desk is an incident restoration service, not a general development agency. New features, full application builds, redesigns and ongoing development are outside the scope of the pilot.