No surprise changes
Nothing in production changes until you approve it in writing.
How changes are approvedAbout App Rescue Desk
App Rescue Desk repairs live web apps that worked before and are broken now: sign-in, payments, deploys, data and integrations. The desk was founded by Alp Bozkurt, and it runs on the method he used for 30 years on safety-critical software.
Alp Bozkurt is a software engineer with 30 years of work on systems that are not allowed to fail.
Today he is an independent software consultant and builds new products the fast, AI-assisted way, the same way many of the apps the desk repairs are built. The method he brings to them has not changed.
Safety-critical software taught one rule: a fix is not finished until you can prove it. The desk applies it to every web app.
How a job runs, step by step
Apps are built faster than ever. When one of them breaks in production, the person who built it has often moved on, and nobody owns the part that failed.
The desk started with apps built in Lovable. Owners described their failures in public forums, and most of those failures did not start in Lovable. They started in the parts every web app has: auth, the database, the build and payments.
So the desk now works on any web app built with React, Next.js, Node.js, Supabase or PostgreSQL, and Stripe, whoever built it: your own team, an agency, a freelancer, or an AI builder such as Lovable, Bolt, v0, Replit or Cursor. For AI-built apps, see the Lovable app fix.
The full scope, and what the desk does not take on, is on the bug fixing service page.
Every job runs under the same rules, however urgent. Each links to the page where it is written out in full.
Nothing in production changes until you approve it in writing.
How changes are approvedYour accounts, code and data stay yours, during the work and after it.
Access and data handlingThe failure is reproduced before any repair is priced.
How the diagnosis worksIf the app is not a fit, or cannot be fixed, you hear it plainly.
What we fix and what we do notNot affiliated with Lovable, Supabase, Stripe or any AI builder.
Frequently asked questionsIncident desk hours
Mon–Fri
08:00–21:00
TRT (UTC+3)
Paid incidents are reviewed by a human within 15 minutes during desk hours. Outside those hours you can still submit; review begins when the desk reopens at 08:00 TRT.
Something is broken now
Start a bug fix requestThe form asks what worked before, what fails now and what changed. The diagnosis starts from those answers.
A question, not an incident
hello@apprescuedesk.comAsk about scope, fit or how the desk works before you commit. Many answers are already in the FAQ.
Never send passwords, API keys or customer data by form or email. If someone may be inside your system right now, contact a security-incident specialist first. What we never ask for