✦ZapierIndependent workflow repair
We troubleshoot live Zaps that miss runs, lose app connections or send the wrong data. Send the failed run and receive a clear diagnosis and repair scope.
Common symptoms: No run in Zap History · Errored or On hold step · 401 or 403 app connection error · Successful run, missing record
Is this the right repair service?
The Zap must have worked before, affect a real business result and have run evidence.
This is one-off help for one broken workflow, not an ongoing consulting contract.
Not a fit: building a new Zap or one that never worked. See the Bug Fixing Service.
The Zap was turned on and previously produced the expected result.
A lead, order, booking or customer record is now affected.
You can share the run without sharing a password.
How we work on your Zap
How far we can go depends on the access you give us. Both options start with the same $99 diagnosis, and neither requires your passwords.
Whichever option you choose, we never ask for your Zapier or app passwords. If an app needs reconnecting, you'll do that step yourself, since it requires your own login for that app.
From request to verified result
The diagnosis comes first. Changes to the live Zap begin only after you approve the repair scope and price.
What you get
The diagnosis names the broken step, the cause and the price to fix it. You decide what happens next.
Written diagnosis
The supported cause, affected step and run evidence.
Repair scope and quote
What will change, what stays outside, and the repair price.
Replay guidance
Which runs or steps are safe to replay without duplicates.
Repair at the quoted price
Agreed before we start, with the $99 diagnosis deducted.
Verified Zap run
The expected record, message or invoice appears in the action app.
Handback note
The change made, the test performed and anything still open.
Before using Replay entire Zap run
Replay from Zap History retries errored steps and skips successful ones. Replay entire Zap run executes every step again, so we check completed actions first.
Questions
Without access, we diagnose from the run details you send and give you the exact change to make. On a Zapier Team or Enterprise plan you can invite us as a member and share the Zap; then we review it in detail and apply the approved fix.
No. Send the affected run. We ask only for the missing run URL, timestamp, error or access.
No ongoing contract is required. A Zapier expert reviews one affected run for a one-off diagnosis fee. You receive the cause, repair scope and price, then approve only the work you want. The diagnosis fee is credited toward any repair you approve.
The $99 diagnosis covers one live workflow. Several Zaps failing from the same cause, such as one expired app connection, count as one incident. If we find unrelated failures, we tell you and agree how to handle them before doing further work.
We confirm it from the run details and the provider status, document the external blocker and tell you when the affected runs are safe to replay. We cannot repair infrastructure Zapier or another app controls, but confirming the fault is not in your Zap is itself a useful answer.
Once we have the run details or access we need, you receive at least one of: a supported root cause, a working limited repair, or a concrete external blocker with a next-step plan. If none of those land, we review a refund of the $99 under the Terms.
Try this first
Open Zap History and search with one affected email, record ID or incident time. No run: start with the trigger step. A run exists: open the first Errored, On hold or incorrect step and review Data In and Data Out.
Do not send passwords. We confirm whether the failure fits this one-off service before any change to the live workflow begins.